Shipping policy

SHIPPING

Once you’ve placed an order you will receive an order notification via email, letting you know we have received your order (please know that we'll also be doing a little happy dance in the background while packing your order - music suggestions are always welcome). 

When an item is ready to ship, a dispatch notice will be confirmed by email. As a guide, your order will normally be despatched within 48 hours. Please note that we're still a very small team (actually only me, Alena, with the occasional help from family) but we're doing everything we can to get your order to you as fast as possible.

DELIVERY LOCATIONS

We would love to deliver our pieces worldwide.

Unfortunately, shipping would be incredibly expensive to anywhere outside of Europe (we're talking upwards of 40€).
We're working on an affordable shipping option for any international customers. And we're and looking forward to making our collection available to you, wherever you are.
In the meantime we thank you for your patience :) (also: any recommendations on how to reduce shipping costs are always welcome!)

POSTAGE CHARGES 

National Standard: 6,00€

National Express: 10,00€ 

DELIVERY TIMEFRAMES

National Standard: 2-4 business days

National Express: 1-2 business days 

UNTRACKED / NO SIGNATURE ON DELIVERY SHIPPING

Email us at hello@oceanmeetsgreen.com prior to your purchase and we can organise that for you. 

CUSTOMS & DUTIES

Orders within the EU are exempt from any customs duties.

For all customers to countries not part of the EU, customers are responsible for any local customs duties or taxes placed on international orders. Ocean Meets Green must declare full monetary value on all international shipments and we recommend checking with your local postal or customs authority prior to purchase for further information.